🚧 NSCG | NCFE Level 2 Certificate in Principles of Team Leading
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Course overview

To be awarded this qualification, learners are required to successfully complete 3 mandatory units and 5
optional units.
Unit 01 Principles of team leading
Unit 02 Understand business
Unit 03 Understand how to communicate work-related information
Optional units:
Unit 04 Understand how to manage performance and conflict in the workplace
Unit 05 Understand customers
Unit 06 Understand how to deliver customer service and resolve problems
Unit 07 Principles of equality and diversity in the workplace
Unit 08 Understand how to develop working relationships with colleagues
Unit 09 Understand health and safety procedures in the workplace
Unit 10 Understand how to develop and deliver a presentation
Unit 11 Introduction to coaching
Unit 12 Introduction to mentoring
Unit 13 Understand personal development

What else do I need to know?

Please note that courses run subject to minimum viable class sizes. Please note there may be additional costs for books, materials or other expenses.

What are the entry requirements?

This qualification is designed to provide learners with the knowledge and understanding required to
successfully lead a team.
There are no specific recommended prior learning requirements for this qualification. However, learners
may find it helpful if they’ve already achieved a Level 1 qualification.
Entry is at the discretion of the centre. However, learners should be aged 16 or above to undertake this
qualification.

How is it assessed?

To achieve this qualification learners must successfully demonstrate their achievement of all learning
outcomes of the units as detailed in this qualification specification.

What financial support is on offer?

Newcastle and Stafford Colleges Group is pleased to be able to offer financial support to help students meet the costs of attending College.
If you are on state benefits or are on a low income you may be entitled to fee remission towards your course. *This is at the Colleges discretion.

What can I do next?

Learners who achieve this qualification could progress to:
NCFE Level 3 Certificate in Principles of Management (
NCFE Level 3 Diploma in Management

How do I find out more?

Contact: danielle.emery@nscg.ac.uk or jackie.mapperson@nscg.ac.uk for further information.

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